Your people lead. Whispor is on the call.
On Zoom, Microsoft Teams or Google Meet, seen only by your side. Your buyer gets what the supplier says and does as it happens, checked against the record.
Contradicts the record
"Resin is up" · In March they quoted resin down 6% when asking for a volume tier.
Ask what changed since MarchMoved off the question
Long pause, then a change of subject when resin costs were pressed.
Return to resin before volumeConcession offered
Free warehousing for 90 days, unprompted.
Recorded against the renewalWhat your buyer gets before, during and after the call.
A brief prepared from the record.
Targets and limits proposed from the record, what this supplier has said before that doesn't match what they say now, and the ask against the market. Your buyer changes it and approves it.
Practice it first| Term | Their ask | Your target | Your limit |
|---|---|---|---|
| Price | +4% | 0% | +2% |
| Payment terms | Net 30 | Net 60 | Net 45 |
| Volume | 36 mo | 24 mo | 24 mo |
From the record
- Quoted resin down 6% in March
- Volumes up 18% since signing
- Moved on price last time for 24 months of volume
Signals as they happen.
Whispor follows what the supplier says and does, checks it against the record, and suggests a move. Your buyer decides whether to use it.
Contradicts the record
In March they quoted resin down 6% when asking for a volume tier.
Ask what changed since MarchMoved off the question
Long pause, then a change of subject when resin costs were pressed.
Return to resin before volumeA call report and an updated supplier record.
The call report, every concession on both sides, and what Whispor now remembers about this supplier, ready for the next brief.
Outcomes & LearningWhat Whispor now remembers
- Moves on price for a 24-month volume commitment
- Offers warehousing before conceding on price
How Whispor joins your call.
What happens when Whispor joins a call.
- Zoom, Microsoft Teams and Google Meet. Whispor joins the meeting your team already uses.
- Only your side sees it. The supplier sees your buyer, not Whispor.
- Consent first. Consent is captured before Whispor joins. It joins calls that belong to a goal, or a person launches it by hand.
- In real time. Whispor analyzes voice and facial reactions as the call happens and shows your buyer signal cards on what the supplier says and does.
- No recording kept. Whispor does not record or keep audio or video.
- No judgments about feelings. Whispor never describes how a person feels. It reports what was said and done.
11 of 12 strategic negotiations closed at improved terms.
Med-surg across 14 facilities, led by the system's own buyers with Whispor on the call: $1.25M in savings, 1.2% of category spend, against a baseline agreed before work began.
See customer resultsYour buyer makes every decision.
- Consent on file. Whispor does not join a call without it.
- Calendar scope. Only calls that belong to a goal, or that a person launches it into.
- Signals cite evidence. What was said and done, and the record it contradicts.
- The buyer decides. What to say, what to trade and what to accept.
Have a supplier negotiation coming up?
Bring us the situation. We'll show you the brief Whispor would build and what it would surface on the call.
Questions about Assisted Negotiation
On the call
Can the supplier see Whispor on the call?
No. Only your side sees Whispor. The supplier sees your buyer.
Is the call recorded?
No. Whispor does not record or keep audio or video. It keeps the call report: what was said, what was offered and what was agreed.
Does Whispor tell the buyer how the supplier feels?
No. Whispor never describes how a person feels. It reports what was said and done, such as a contradiction with the record, a long pause or a change of subject, and suggests a move.
Which calls does Whispor join?
Calls that belong to a goal, once consent is captured, or calls a person launches it into by hand.
Strategic negotiations
Does Whispor ever negotiate with strategic suppliers on its own?
No. Strategic suppliers are always led by a person, with Whispor on the call.
What goes into the brief?
Targets and limits proposed from the record, what the supplier has said before that does not match what they say now, and where the ask sits against the market. The buyer changes it and approves it.
Who negotiates the rate card?
The plan decides. A routine card can run autonomously inside your limits; a card that touches a strategic supplier is led by a person with Whispor on the call.